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Privacy Policy

Last updated: June 14, 2026

White Glove Property Services (“White Glove,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It also includes the terms that apply to our SMS / text-message program. By using our website, contacting us, or opting in to our text messages, you agree to this policy.

Information We Collect

We collect information you provide directly to us, such as when you request an appointment or estimate, call our office, fill out a contact or request form on our website, or opt in to receive text messages. This may include your name, phone number, email address, property address, and details about the services you are interested in.

We may also automatically collect limited technical information when you visit our website — such as your browser type, device, and pages viewed — through cookies and analytics tools, to help us improve our site and services.

How We Use Your Information

We use the information we collect to:

  • Respond to your requests, schedule appointments, and provide estimates and services;
  • Communicate with you about your projects, appointments, and account — including by phone, email, and text message;
  • Send service updates, follow-ups, and reminders;
  • Operate, maintain, and improve our website and business; and
  • Comply with our legal and regulatory obligations.

We Do Not Sell or Share Your Information

We do not sell, rent, or share your personal information — including your phone number or contact details — with third parties for their own marketing purposes. We may share information only with trusted service providers who help us operate our business (for example, scheduling, billing, or messaging platforms), and only as needed for them to perform those services on our behalf, or when required by law.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted solely to provide those services. All other use-case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS / Text Messaging Terms

By providing your mobile phone number and opting in, you consent to receive text messages from White Glove Property Services. These terms govern that program:

  • Program & message types. After opting in, you may receive messages including, but not limited to, appointment notifications, estimate and service updates, follow-ups, and reminders.
  • Message frequency. Message frequency may vary based on your interactions with us.
  • Cost. Message and data rates may apply. If you have questions about your text or data plan, please contact your wireless provider.
  • How to opt out. You can cancel the SMS service at any time by replying STOP to any message. After you send “STOP,” we will send a confirmation and you will no longer receive SMS messages from us. To rejoin, simply opt in again as you did the first time.
  • How to get help. If you are experiencing issues with the messaging program, reply with the keyword HELP for assistance, or contact us directly at (480) 900-4666 or info@whiteglovepropertyaz.com.
  • Carrier disclaimer. Carriers are not liable for delayed or undelivered messages.
  • Consent. Your consent to receive text messages is not a condition of any purchase. We will not share your opt-in or phone number with third parties for marketing purposes. If you have any questions about privacy, please review this Privacy Policy.

Consent & Regulatory Compliance

You will only receive marketing or informational text messages from White Glove Property Services if you have provided explicit consent (opt-in). Opt-out requests are processed promptly, in accordance with industry standards and legal requirements, and we maintain records of user consent as required by law.

We adhere to applicable privacy, data-protection, and messaging regulations, including the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act for commercial email, and CTIA guidelines for SMS messaging. We obtain express consent before sending SMS messages or automated communications.

Cookies & Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may affect some features of the site.

Data Security

We take reasonable measures to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of our website or services after any change indicates your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our SMS program, contact us:

White Glove Property Services
Phone: (480) 900-4666
Email: info@whiteglovepropertyaz.com
ROC #365503 · Licensed, Bonded & Insured